Automatic Customer Answers
Automatically answer inbound customer questions based on your previous interactions.
Throughout design and build phases of a project, clients have questions about product details that may require input from various departments and employees.
Clients are given a portal to submit questions to customer support teams. Upon a question submission, answers are automatically generated by analysing previous responses to the question.
Automatic Customer Answers [PDF] [794.3 KB]
Respond to inbound customer proposals/documents automatically
Allow teams to answer only questions that are relevant to their specialism