Voice AI Customer Experiences IoT
Create interactive voice experiences to educate and personalise content to share with your customers
As part of the sales experience a BRAND employee accompanies the customer, to answer a wide range of product and technical questions while navigating the intended test drive route.
42Maru’s Question Answering engine with Voice Interactivity replaced the human test drive assistant with a smart audio/visual device, that guides the driver on the given test drive route, while answering any questions the customer may want to ask.
Voice AI Customer Experiences [PDF] [1.2 MB]
Unmanned test drives are more comfortable, bringing customers closer to the experience of ownership
Sales and Customer Support teams are provided with customer preferences and interests based on their interaction