Smart Device Voice Assistants
AI-enabled Voice Assistant for smart devices, to understand and answer user questions in natural language
About Korea Telecom (Korea Telecom Corporation)
KT is Korea’s first and largest telecommunications network provider, offering a range of innovative consumer products including smart devices and wearables alongside commercial services. http://www.kt.com
KT is the market leader in smart speakers in Korea and required the capability to answer questions using public information for their users. This included general information about people, places and facts that could be found on open datasets including Wikipedia.
The KT Gigagenie smart speaker was equipped with 42Maru’s QA capabilities by first sourcing the open datasets and creating a structured knowledge base to create answers from. After preparing the datasets, 42Maru’s engine was trained on the general knowledge within each wikipedia page and adapted to answer, regardless of how the question is asked.
Smart Device Voice Assistants [PDF] [860.1 KB]
Providers can specify new datasets to include in the service
>40% of smart speakers in Korea use our technology
Create interactive voice experiences to educate and personalise content to share with your customers
A chatbot to share internal information with your teams. All they need to do is ask.