Contact us: +82-2-6952-9201 | sales@42maru.ai

1925 Nambusunhwan-ro Floor 6, 8, 9 Gwanak-gu 08801 Korea 

42MARU © 2020

Business Cases

Applications of AI solutions and technology in customer projects

AI Document Search and Comparison

AI-based Chatbots

Smart Devices

AI Document Search and Comparison

Requests for Proposal require review and comparison between the client’s requirements with known capabilities of the manufacturer. This process usually takes days for a dedicated team to review and answer.

Reduce time by letting AI handle comparisons and mismatches

 

42Maru applied AI Document Search to improve work efficiency.

#manufacturing #shipbuilding

One of the largest shipbuilding companies in the world. 

Standard Specification Comparison

Incoming client Requests for Proposals (RFP) require review by multiple internal teams to confirm project feasibility. This process usually takes days for a dedicated team to review and answer.

42Maru applied AI Document Search to improve work efficiency.

Eliminate deviations, flagging issues early for higher customer satisfaction

#manufacturing #shipbuilding

One of the largest shipbuilding companies in the world. 

Contract Comprehension and Comparison

Client contracts require review by project and commercial teams to confirm project feasibility.

 

Ensuring contract accuracy and viability is a priority.

42Maru applied AI Document Search to improve work efficiency.

Sensitive conditions are quickly found and dealt with

#manufacturing #shipbuilding

One of the largest shipbuilding companies in the world. 

Automatic Customer Answers

Client contracts require review by project and commercial teams to confirm project feasibility. Ensuring contract accuracy and viability is a priority.

42Maru's prize-winning Question/Answer technology returns accurate interactions.

Respond to inbound customer proposals/documents automatically

#manufacturing #shipbuilding

One of the largest shipbuilding companies in the world. 

 

Employee Support AI-based Chatbot

From working conditions to salary incentives, recruiters encounter a wide range of questions and can have specifics within each business unit.

42Maru's prize-winning Question/Answer technology returns accurate interactions with AI-based Chatbots.

Candidates have a fast and clear interaction with sources to self-educate

SK innovation is Korea's first and largest energy∙chemical company

#hr #recruitment

Customer AI-based Chatbot

With a huge range of online products, KT and LG U+ look to provide customers with intelligent recommendations, not only a list of product search results.

 

Having tested other AI-based chatbot solutions, customers were left frustrated with the lack of quality responses.

42Maru's prize-winning Question/Answer technology returns accurate interactions with AI-based Chatbots.

Can compare specs and offer the best options to user's questions

#b2c #ecommerce

LG U+ and KT are Korea’s main telecommunications network providers

 

Voice AI Customer Experiences 

As part of the test drive experience an employee accompanies the customer, to answer a wide range of product and technical questions while navigating the intended test drive route.

42Maru's prize-winning Question/Answer technology returns accurate interactions with Smart Devices.

Unmanned test drives are more comfortable, bringing customers closer to the experience of ownership

A large South Korean vehicle manufacturer with sales in over 170 countries

#b2c #vehicle

Smart Device Voice Assistants

LG U+ wanted to launch a smartwatch with voice capabilities to educate and entertain children.

 

KT is the market leader in smart speakers in Korea and required the capability to answer questions using public information for their users.

Accurate answers increase product usage and satisfaction

42Maru's prize-winning Question/Answer technology returns accurate interactions with Smart Devices.

#b2c #speakers #watches

LG U+ and KT are Korea’s main telecommunications network providers

Explore what AI Search can do for your business